Careers at Brand Labs

Brand Labs is building a better world through eCommerce. Join us.

Brand Labs is the market leader in design and development for the Volusion and Mozu ecommerce platforms. We’d even go so far as to say we’re all about Volusion. Around here, it’s all, “Volusion this” and “Volusion that.” Of course, underneath all of that Volusion talk is a deep dedication to the advancement of ecommerce design, development and marketing in general.

We’re Always Looking For:

  • Highly skilled & passionate web designers
  • Brilliant developers & programmers
  • eCommerce marketing masters
  • Knowledgeable & charming salesfolk

View Open Positions >

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Open Positions at Brand Labs

Sales Development Representative

We’re seeking a motivated entry level sales professional to communicate with existing and potential clients to help generate new business.

Responsibilities
  • First response to incoming leads (phone and email)
  • Qualify leads for account managers
  • Quote and manage small projects for existing clients
  • Manage outreach programs to existing clients
  • Assist in lead generation through marketing channels
  • Prepare monthly performance sales reports
  • General sales support
Requirements / Desired skills
  • Have 6 – 12 months phone experience connecting with prospects using lead generation best practices across email, phone, and social channels.
  • Think like a marketer, and A/B test everything to develop the best marketing mix possible for your ideal client profile.
  • Utilize smart, targeted questions to speak with decision makers.
  • Positivity, passionate, and the internal desire to succeed.
  • Competitive by nature. Hustle and persistence.
  • Strong communication and presentation skills.
  • A high level of organization and time management skills with the ability to work in a fast paced environment with minimal direction.
  • Ability to craft powerful messaging and adjust on the fly.
  • The desire to constantly improve and the innovative mindset to find new ways to actually do it.

Front-End Developer

We’re looking for a Front End Web Developer. Stated simply, we need a computer genius with HTML and CSS mastery.

Responsibilities
  • Volusion store development
  • WordPress development
  • Landing page development
  • Managing milestones and ToDos in Basecamp
  • Attending project management meetings
  • Reporting delivery dates
  • Process improvement
  • Google Analytics integrations
  • Consult with clients on the phone and via email
  • Create estimates and define scope of projects in conjunction with other departments
  • Maintain quality assurance standards
Requirements / Desired skills
  • 5+ years Web Development experience
  • A good working knowledge of HTML, CSS(LESS/SASS) and Javascript
  • Some knowledge of Backbone.js, JSON and MVC templating
  • Strong familiarity with a source control repository (Git, SVN)
  • Experience converting visual designs created by designers to HTML with an acute eye for detail
  • Proven ability to work in a team environment making pixel perfect sites that meet the design requirements to mastery in creating Cross-Browser friendly sites
  • Ability to multi-task
  • Passion for quality
Desired, but not required
  • Experience with eCommerce systems
  • jQuery

PHP Developer

Programmer with PHP skills.

Responsibilities
  • Define and design web application architecture
  • Assist with implementation of applications
  • Consult with clients on the phone and in email
  • Create estimates and define scope of projects in conjunction with other departments
  • Maintain quality assurance standards
Requirements / Desired skills
  • 3-5 years experience in developing web applications
  • Degree in Computer Science, Management Information Systems, or experience in a related field
  • Experience with programming languages including PHP, Classic ASP, Javascript, Java, VB.net, and C#
  • Experience with SQL Server and MySQL
  • Basic understanding of XML and XML Schema
  • In-depth knowledge of HTML, CSS, and JavaScript
  • Ability to work on multiple projects simultaneously
  • Experience with eCommerce systems a huge plus
  • Experience with gathering and understanding business requirements
  • Understanding of web analytics and experience with Google Analytics (or similar)
  • Strong familiarity with a source control repository (Git, SVN)
  • Passion for quality

Digital Strategy Genius

We’re looking for highly skilled Digital Strategists.

Responsibilities
  • Analyze client audience, competitors, market and trends to define comprehensive digital strategies across channels
  • Identify opportunities: Collect and analyze data through market research, web analytics and other secondary research sources
  • Help set the stage complex, fast moving projects through various stages of the clients project lifecycle – from understanding user needs and market opportunities, to mapping out specific requirements for a proposed solution.
  • Work with Brand Labs clients to determine/identify objectives, goals, KPI’s, strategy and tactics.
  • Expertly blend content creation, paid search, search engine optimization, social media, and more, to achieve our clients goals
  • Guide the work of Marketing Specialists in the context of a client engagement
  • Create work plans for client accounts
  • Maintain communication with clients on marketing/site projects
Requirements / Desired skills
  • 5+ years Digital Marketing experience
  • In-depth knowledge Google Analytics
  • In-depth knowledge of SEO, PPC, Affiliate programs, CSE, Remarketing etc.
  • Business degree a plus
  • Passion for ecommerce

Web Designer/Graphic Designer

We are seeking a highly-motivated Web Designer with 3+ years of stellar design experience.

Responsibilities
  • Conceptualize and create a variety of responsive web design projects including: Full Site Re-Branding and Website Design, Homepage Design, Landing Page Design, E-Newsletters, Banner Ads, Logo Designs
  • Collaborate with creative, strategy and development teams – share new ideas, tools and methods to improve effectiveness of designs and overall projects
  • Design, Code and Deploy HTML newsletters using MailChimp
  • Manage tasks to ensure deadlines are met
  • Complete projects efficiently and quickly
  • Create estimates and define scope of projects in conjunction with other departments
  • Consult with clients on the phone and in email
  • Maintain an organized and efficient work flow, following creative processes
Requirements / Desired skills
  • 3+ years of experience in a Web Design/Graphic Design position
  • Design with the best possible user experience in mind
  • Proficient in Photoshop and other Adobe Creative Suite Software
  • Proficient in CSS and HTML
  • Creative versatility, able to work well in a variety of design styles
  • Up to date on current web design & technology trends
  • Good communication skills – be able to express your ideas visually and verbally to clients and to the internal team
  • A positive attitude and a healthy sense of humor are a must

Sales Account Executive

Highly motivated sales account executive professional who is driven to success and wishing to move forward into a long-term sales career with a growing company.

Responsibilities
  • Acquire sales meeting through primarily direct sales methodologies
  • Develop and cultivate leads from multiple methods for inbound and outbound leads
  • Manage entire sales cycle: identification, appointment, presentation, negotiate, and close
  • Listen to, identify and understand prospects’ viewpoint and tailor communication to meet prospect’s needs and expectations
  • Understand customers’ business needs to establish and maintain a strong partnership relationship with enterprise clients
  • Communicate effectively with key decision makers the advantages of working with Brand Labs
  • Ability to challenge any objections with a view to getting the customer to buy
  • Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
  • Achieve monthly, quarterly, and annual sales goals
Requirements / Desired skills
  • A successful track record of selling in a competitive environment
  • Familiarity of eCommerce software and services needed to meet the needs of successful enterprise business
  • Must have a positive attitude with a hunger for achievement and the commitment & passion to do whatever it takes to be successful
  • Strong desire to work within a team oriented environment and be a self – starter
  • Strong interpersonal and communication skills
  • Outside Business to Business sales with 2-3 years sales experience
  • Bachelor degree in Business, Sales/Marketing, or related field preferred

Project Manager

This position will coordinate and manage eCommerce projects, deliverables and timelines to ensure client satisfaction, quality and profitability. The Account Manager will be a trusted partner in the customer’s site and marketing needs; building and maintaining Brand Labs existing client relationships. This is a detail-oriented role that requires fantastic project management skills and the ability to manage client expectations through proactive communication.

Responsibilities
  • Manage the delivery of the project, assuring customer satisfaction and project profitability
  • Assign and monitor task completion and status
  • Coordinate estimation efforts for projects
  • Grow client accounts
  • Lead internal teams through all phases of project delivery
  • Manage project scope
  • Schedule meetings, formally document meeting minutes and action items
  • Lead kick-off meetings for each project phase
  • Monitor and control project execution for on-time, on-budget delivery
Requirements / Desired skills
  • Ideal candidates should possess 3 years of experience managing people, tasks, and clients
  • Knowledge and experience with project management processes, tools, and methods is desirable
  • Good communication, writing, and computer skills are essential
  • Sales experience a plus
  • Natural leadership skills a plus
  • Bachelor’s degree preferred, or equivalent work experience